Cookie Policy

1. Introduction

This Cookie Policy explains how MixTranslate ("MixTranslate", "we", "us", or "our") uses cookies and similar technologies on our website and in our applications (collectively, the "Services"). It should be read together with our Privacy Policy and Terms of Service.

By continuing to use the Services, you consent to the use of cookies as described in this policy, except for categories that require explicit opt-in under your local law (where we will ask for your consent before setting those cookies).

2. What Are Cookies and Similar Technologies

Cookies are small text files that a website stores on your device to remember information about you or your visit. Cookies may be set by us (first-party cookies) or by third parties whose services we use (third-party cookies). Cookies can be:

• Session cookies: deleted when you close your browser.
• Persistent cookies: remain on your device for a set period or until you delete them.

We also use similar technologies, including:

• Local storage and IndexedDB: browser storage used to cache preferences, drafts, and application state.
• Pixels and web beacons: tiny images used to measure whether you opened an email or viewed a page.
• SDKs: in our mobile or desktop applications, to provide comparable functionality to cookies.

For convenience, this policy refers to all of these as "cookies".

3. How We Use Cookies

We use cookies for the following purposes:

• Strictly necessary: to operate the Services, authenticate you, keep you signed in, remember your plan, enforce security, and prevent fraud and abuse.
• Functional: to remember your preferences (e.g., language, interface theme, preferred model or language pair) and to personalize the experience.
• Performance and analytics: to understand how visitors use the Services so we can measure and improve features, reliability, and user experience.
• Marketing and communications (where applicable and with your consent): to measure the effectiveness of our own marketing communications.

We do not use cookies to sell your personal information.

4. Categories of Cookies We Use

4.1 Strictly necessary cookies

These cookies are required for the Services to function. They cannot be turned off in our systems. Without them, features such as signing in, saving preferences, and submitting translations will not work.

Typical purposes include:

• Session and authentication (e.g., keeping you signed in)
• CSRF and other security protections
• Load balancing and server affinity
• Storing your consent choices for this Cookie Policy

4.2 Functional cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by providers whose services we embed.

Typical purposes include:

• Remembering your preferred language/locale
• Remembering theme (light/dark) and UI preferences
• Remembering recently used language pairs or model selections
• Client-side caching of drafts and form state

4.3 Performance and analytics cookies

These cookies help us understand how visitors interact with the Services, which pages are popular, and where errors occur. Data is typically aggregated and pseudonymous.

Providers we currently use include:

• Google Analytics — web traffic analytics
• Microsoft Clarity — user behavior analytics

4.4 Third-party service cookies

Some cookies are set by third-party services that we integrate to deliver core functionality. These providers set cookies on their own domains and in accordance with their own policies:

• Stripe — payment processing
• Authentication / identity providers — if you sign in via a third-party OAuth provider (e.g., Google, GitHub), that provider may set cookies on their domain during the sign-in flow
• Email delivery providers (e.g., Resend) — may use pixels in transactional emails to confirm delivery

4.5 Marketing cookies

We do not run third-party advertising networks on the Services. If this changes, we will update this policy and request your consent where required.

5. Legal Basis for Using Cookies

Where required by applicable law (for example, under the EU/UK ePrivacy rules and GDPR):

• We set strictly necessary cookies on the basis of our legitimate interest in operating and securing the Services.
• We set functional, analytics, and any marketing cookies only with your consent, which you can withdraw at any time.

Where consent is not legally required, we rely on legitimate interests, balanced against your rights.

6. Managing Your Cookie Preferences

You have several ways to manage cookies:

• In-product controls: where applicable, you can manage non-essential cookies through our cookie banner or settings.
• Browser settings: most browsers let you view, delete, and block cookies. Consult your browser's help documentation for details. Useful links:
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge
• Device settings: on mobile, you can reset your advertising identifier and control tracking permissions through your operating system settings.
• Do Not Track / Global Privacy Control: we aim to respect recognized signals where legally required.

Please note that blocking strictly necessary cookies will prevent the Services (or parts of them) from working. Blocking functional or analytics cookies may also degrade your experience.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our Services, applicable law, or the cookies we use. When we make material changes, we will update the "date" at the top of this page and, where appropriate, provide additional notice (such as through our cookie banner). Your continued use of the Services after the effective date constitutes acceptance of the updated Cookie Policy.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us.